Reference

Your Privacy Policy In Plain Terms

Your account privacy starts with clear data rules for login, wallet checks, Live Dealer Lobby access and support chats.

Account data useCookie controlsDANA and QRIS recordsSupport contact paths

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What This Privacy Policy Covers

pelangitoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains what we collect when you create an account, sign in, open the wallet, contact support or use the lobby from Indonesia. We collect account details you provide, device signals such as browser type and login time, payment references for DANA, OVO, GoPay

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and QRIS, and messages you send to our team. We use that data to verify your account step, protect sessions, answer requests and keep transaction records aligned with our internal checks. If you access pelangitoto from Yogyakarta or another Indonesian city, eligibility still depends on local
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law and is available only where local law permits. We do not sell your personal data, and we limit internal access to staff who need it for account, wallet or safety work.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach Us About Privacy Choices

Privacy requests should be easy to send without hunting through the lobby. Use the channel that matches your issue: live chat for account access questions, email for data copies or corrections, and the account menu for device checks. Our team answers privacy-related messages every day from 09:00 to 23:00 WIB, and we may ask you to confirm the registered phone number or last wallet rail before making changes.

Team online

Live chat privacy queue

Open live chat from the account header and choose privacy or account help. We use it for urgent access questions, cookie concerns and device sessions that you do not recognise.

Email data request

Send data copy, correction or deletion questions by email with your account ID and registered phone number. We reply with the next verification step before sharing or changing account records.

Account device path

Go to Profile > Security > Devices to review active sessions on phone or computer. If a session looks unfamiliar, contact us before you add funds through DANA, OVO, GoPay or QRIS.

DATA HANDLING

How We Protect Your Account Data

We treat privacy as part of the account flow, not a separate promise. Each login, wallet action and support message creates a record that helps us keep your…

Account setup data

When you open an account, we collect the details needed to create your profile and verify the contact path.

Wallet record use

DANA, OVO, GoPay and QRIS references are stored as wallet records, not public profile details.

Cookie and session use

Cookies help keep you signed in, remember language choice and spot repeated failed login attempts.

Game activity records

When you open Live Dealer Lobby, Zeus vs Hades, Rocket Crash or Fish Hunter, we record session data such as…

Retention approach

We keep account, wallet and support records only as long as needed for operations, dispute handling and legal duties.

Change request checks

Before we update a phone number, email address or wallet detail, we ask for proof that links you to the…

Common Questions About Your Privacy

These answers focus on the data choices you can make before and after you open an account. We explain what we collect, why we need it, how payment records are handled, and how to reach us if something looks wrong. If your question involves access, we will also check whether use is allowed under local law for your location.

We collect the account details you enter, contact data, login records and device signals needed to run your account. We may also store wallet references for DANA, OVO, GoPay and QRIS transactions.

We keep payment references so we can match deposits, check withdrawals and answer wallet questions. The record links to your account history and is handled by staff who need it for transaction support.

Yes. Send a request through email or live chat, then complete the account verification step we give you. We may ask for your account ID, registered phone number and recent wallet rail.

Cookies help maintain your session, remember basic preferences and support security checks. If you clear cookies from your browser, some saved choices may reset and you may need to sign in again.

Contact support from 09:00 to 23:00 WIB and ask for a profile correction. We will verify account ownership before changing contact details, especially if your wallet records are still active.

We share data only when needed to run account, wallet, security or support processes, or when the law requires it. We do not sell your personal data to outside marketing lists.

Go to Profile > Security > Devices and check the session list. If a device looks wrong, contact live chat before using DANA, OVO, GoPay or QRIS so we can secure the account.

Your Privacy Policy In Plain Terms

Reach Us About Privacy Choices

Live chat privacy queue

Email data request

Account device path

How We Protect Your Account Data

Account setup data

Wallet record use

Cookie and session use

Game activity records

Retention approach

Change request checks

Common Questions About Your Privacy

01 What personal data does pelangitoto collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask for a copy of my account data?

04 How do cookies affect my privacy on pelangitoto.app?

05 How can I correct my phone number or email address?

06 Do you share my data with outside services?

07 What should I do if I see an unknown device session?

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